Delivery Policy

Effective Date: From July 2023

Thank you for choosing eServicesFlex.com for your online shopping needs. This Delivery Policy outlines the terms and conditions for the delivery of our products, including modems, Ethernet cables, and charging cables (the “Products”). By making a purchase on our Website, you agree to comply with and be bound by the terms described in this policy.

1. Shipping Methods

1. We offer a range of shipping methods for your convenience, including standard and express shipping. The available shipping options and associated costs will be displayed during the checkout process.
2. The estimated delivery times and shipping costs may vary based on your location and the selected shipping method. Please review the shipping information provided during the checkout process.

2. Order Processing

1. We aim to process and ship orders within 3 to 5 business days from the date of purchase, subject to product availability and any unforeseen delays. Orders placed on weekends may be processed on the next business day.
2. Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.

3. Delivery Address

1. Please ensure that the shipping address you provide during the checkout process is accurate and complete. We are not responsible for incorrect or incomplete addresses that may result in delayed or undeliverable shipments.
2. If you need to change the delivery address after placing an order, please contact our customer support team at support@eservicesflex.com as soon as possible. We will make every effort to assist you with the address update.

4. Delivery Charges

• Shipping costs are calculated based on the selected shipping method, delivery destination, and the total order value. You can review the shipping charges during the checkout process before finalizing your order.

5. International Shipping

• We offer international shipping to a range of countries. International shipping costs and delivery times may vary, and additional customs and import duties may apply. Customers are responsible for any customs fees or taxes imposed by their country.

6. Delivery Issues

1. If you experience any issues with your delivery, such as delays, damage, or loss, please contact our customer support team at support@eservicesflex.com. We will work to resolve the issue and assist you in tracking down your shipment.
2. Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs clearance, and public holidays. While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates.

7. Contact Us

If you have any questions or concerns about our Delivery Policy, please contact us at:

Email: support@eservicesflex.com

Website: eservicesflex.com

Phone No: +44 7476 476800

We appreciate your trust in eServicesFlex for your online shopping needs. Please read this policy carefully before making a purchase.

By making a purchase on our Website, you agree to the terms of this Delivery Policy.